Discount Policy

At our store, we want to reward your purchase. That's why we offer the following discounts:

30% off selected products.

15% discount on purchases over 40 euros .

Discounts are automatically applied at checkout. They cannot be combined with other promotions.

Take advantage and get your favorite products at the best price!

At [GlowEssence], we are committed to providing you with a worry-free shopping experience, ensuring that all our products arrive safely and on time. Below is our shipping policy:

Secure Shipping

Your satisfaction and security are our priority. All our shipments are handled with the highest standards of security and care. We use reliable and experienced courier services with advanced security measures to ensure your products arrive in perfect condition. We also provide detailed tracking so you can monitor your order at all times.

Free Shipping

We're proud to offer completely free shipping on all our products, at no additional cost. Whether you're making a small or large purchase, shipping to your address is completely free , regardless of your order amount or location.

Delivery Time

We strive to process and ship your order as quickly as possible. Delivery times may vary depending on your location, but you'll receive an estimated arrival time upon checkout. If you have any questions about the status of your shipment, please don't hesitate to contact us; we'll be happy to help.

Shipping Process

1. Order Confirmation : Once your order is placed, you will receive an email confirmation with the details of your purchase.
2. Preparation and Shipping : Our team will prepare your order and ship it within a maximum of [insert number of days] business days.
3. Tracking : We'll send you a tracking number so you can track the status of your shipment at all times.

Security Guarantee

To ensure the integrity of your order, each package is carefully packaged with high-quality materials. Additionally, all our shipping options are insured to cover any inconvenience or damage during transit, giving you the peace of mind that your purchase is protected at all times.

If you have any additional questions or need more information about our shipping, our customer service team is available to assist you.

Thank you for choosing [GlowEssence] . We hope you enjoy your purchase!

At [GlowEssence] , we're committed to providing the highest quality products. If you have any issues with your self-cleaning toothbrush, please review our return policy for steps based on the type of issue.

1. Return due to manufacturing defect: If your self-cleaning toothbrush has a manufacturing defect, we ask that you send us a photo of the product and the details of the problem to the email [glowessenceofficial.25@gmail.com] or to the WhatsApp number [company's WhatsApp number] the same day you receive the product.

Once we receive your request, we will respond with the shipping address to process the return, at no additional cost to you. The refund will be full, with no additional charges.

2. Returns for other types of problems (not related to manufacturing): If the product does not have a manufacturing defect but you wish to return it, you will have 10 days from receipt to send us a photo and a description of the problem to the company's email or WhatsApp.

In this case, the customer must pay 50% of the original order value to process the return. This 50% will be reduced by the shipping cost from the customer's region to our address, which will be notified at the time of the request.

General Conditions:

• The product must be in its original condition, without damage or signs of use.
• Refunds do not apply to products that have been misused or damaged due to misuse.
• Shipping costs are non-refundable, except in cases of manufacturing defects.

Do you have any questions? Don't hesitate to contact our customer service team via email or WhatsApp; we'll be happy to help.

Thank you for trusting [GlowEssence].

Who Are We?

At [GlowEssence] , we are a team of professionals passionate about delivering exceptional quality products that enhance your everyday life. Since our founding, we have focused on providing our customers not only with innovative, high-quality products, but also with a unique and reliable shopping experience.

Our Mission

Our mission is simple: to provide you with products that meet your expectations, all while providing customer service that makes you feel valued and well taken care of. We believe every purchase should be a positive experience, and we work tirelessly to ensure that this is a reality in every interaction.

Our Vision

We strive to be a leading brand in our industry, recognized for our integrity, innovation, and commitment to customer satisfaction. We want to create a lasting impact by offering practical solutions and products that make a difference in your life.

Our Values

• Quality: We work with suppliers and manufacturers who share our commitment to quality, offering you products that exceed your expectations.
• Commitment: We are committed to each and every customer, ensuring that your experience with us is always positive and that your satisfaction is our top priority.
• Innovation: We constantly look for new ways to improve, from product selection to the online shopping experience.
• Transparency: We pride ourselves on being clear and transparent in all our processes, from product information to our pricing and shipping policies.

Our Team

At [GlowEssence] , we're a diverse team of people dedicated to bringing you the best. From customer service experts to creatives designing new solutions, every member of our team works with passion and dedication to ensure your experience is flawless.

Why Choose Us?

What sets us apart is our attention to detail and our customer focus. We take the time to listen to your needs and ensure you find what you're looking for, always backed by friendly, professional, and personalized service. At [GlowEssence] , we don't just sell products; we build long-term, trusted relationships.

Thank you for being part of our story. We're excited to be with you every step of the way and to be your trusted choice.